When you use HelpDeskSAAS you don’t have to worry about anything technical. You can just create your help desk, and put it into production right away. We take care of all the security, uptime, backups and upgrades. You can stay focused on what you’re good at and we’ll handle the rest.
You won’t find any ‘contact us for a price’ forms here. We passionately believe in our fair, upfront licensing policy. HelpDeskSAAS’s upfront licensing scheme ensures that all your costs are known in advance.
No contract, no minimum term, and you can cancel anytime. This puts you in control, which is not the case with the boxed software you can buy (where, once you pay for it, it’s yours…including the problems!)
The HelpDeskSAAS infrastructure is provided, maintained and hosted by Strato AG. Modern routing equipment with high-performance glass-fiber network and Oracle database servers ensure an outstanding availability to all accounts.
This (really) is one of the main benefits of HelpDeskSAAS. We do all the software updates on servers. You don’t have to do anything. That means no update hassle and worry anymore.
If you need help, or have any questions about your HelpDeskSAAS account, you needn’t be afraid if your administrator isn’t available on-site. Somebody is always near your account to give you a real answer.
