If you and your company are wavering about whether you should use HelpDeskSAAS for help desk operation or not, we are here to provide an answer for you – learn what HelpDeskSAAS can offer your company.
Zero infrastructure
When you use HelpDeskSAAS you don’t have to worry about anything technical. We take care of all the security, uptime, backups and upgrades. You can stay focused on what you’re good at and we’ll handle the rest.
Fair, upfront licensing policy
You won’t find any ‘contact us for a price’ forms here. We passionately believe in our fair, upfront licensing policy. HelpDeskSAAS’s licensing scheme ensures that all your costs are known in advance.
No contract needed
No contract, no minimum term, and you can cancel anytime. This puts you in control, which is not the case with the boxed software you can buy (where, once you pay for it, it’s yours…including the problems!)
Secure database hosting
The HelpDeskSAAS infrastructure is provided, maintained and hosted by Strato AG. Modern routing equipment with high-performance glass-fiber network and Oracle database servers ensure an outstanding availability to your data.
Frequent releases
This (really) is one of the main benefits of HelpDeskSAAS. We do frequent releases with new features and benefits to deliver value to our customers and decrease complexity.
Permanent support
If you need help, or have any questions about your HelpDeskSAAS account, you needn’t be afraid if your administrator isn’t available on-site. Somebody is always near your account to give you a real answer.