| Every account includes | ||
| First Agent | FREE | |
| Email Inboxes | 2 | |
| Self-service portal | Included | |
| Workflow Rules | Included | |
| Knowledge Base | Included | |
| Analytics & Reporting | Included | |
| Data backup | Included | |
| FREE Basic support | Included | |
| Upgrades | ||
| Support upgrades | ||
| Bronze support | $19 per month | Prioritized ticket response. Included for Free with first additional Agent |
| Silver support | $199 per month | Live chat and phone support. |
| Account upgrades | ||
| Additional Email Inbox | $10 per month | |
| Custom domain URL | $19 per month | |
| Limits | ||
| New tickets/month per each Agent | 100 |